Postage Packing and Delivery: Shipping times are quoted on the basis that the product is in stock. Very occasionally certain items will go temporarily out of stock. We aim to dispatch 'in stock' items on the same day after receiving an order.

Deliveries To ensure that you get your order in an efficient manner we use next working day courier service. Next working day means that all orders placed before 15.00 will be delivered next day. Please note that all orders placed on a Friday before 15.00 will be delivered on the following Monday (except Bank Holidays). Orders can only be accepted from UK Mainland customers only.

What if my order has not arrived?

If you have received confirmation of shipping but your goods have not arrived, please ensure that you have allowed sufficient time according to the estimated delivery times shown for your area.

Please be advised that the delivery times shown for each area are based on an estimated date of delivery. On rare occasions delivery can take longer than specified.

In the first instance please check with your local mail delivery office to see that they are not holding your parcel. If they confirm that they do not have your goods, please contact us and we will do our best to assist, after the period set below. Please note that these times have been set to us by our postal service and are based on the guidelines set out to us regarding the processing and delivery of parcels; we are unable to re-ship, cancel or refund your order until after these time constraints have passed.

For UK deliveries: Please allow 14 working days to pass from date of dispatch.