We do accept goods back at Electric Hairdressing on the basis that the goods have been un-opened and unused and are in a re-saleable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact. Sometimes manufacturers will apply a security seal to the outside of a box, for example electrical products, if this seal is broken the item cannot be re-sold and will not be accepted by our Returns Dept.

If the item(s) you wish to return meets our returns criteria then please return it to us using the following address:

Returns Dept. – Electric Hairdressing
18 Ship Street
Brighton
BN1 1AD
England

We will refund the value of the goods upon receipt of them or exchange them if requested.

When returning items to us please ensure that you include a brief explanatory note which must include your Name, Order Number and the reason for the return.

Please note that all orders requiring a refund must be returned to us within 30 days of purchase.